✦ AI Visibility Report Summary

BMC Helix scores 57/100 in AI Visibility (Emerging). Category: IT Service Management. Mentioned in 4/8 prompts. AI Share of Voice: 37%. Sentiment: Positive. Trend: Stable. GoAI analyzes how often AI assistants such as ChatGPT, Claude, and Gemini recommend a brand across real buyer prompts. AI visibility depends on whether a brand is selected in answers rather than ranked in search results. Tools like GoAI.ai help analyze which companies are consistently recommended and why.

AI Visibility Report

BMC Helix AI Visibility Analysis

AI Visibility Score

57/100

Emerging

Share of Voice: 37%

Mentions: 4/8

Tier: established

Platform Coverage

ChatGPT3 mentions
Claude1 mentions
PerplexityNot found
GeminiNot found

AI Visibility Signal Analysis

Entity Mention Frequency
49
Content Citability
65
Third-Party Authority
77
Structured Data
47
Content Freshness
56
Competitive Narrative
48

Competitor Recommendation Matrix

How BMC Helix ranks against competitors in AI recommendations.

#2BMC HelixPositive57
#3TOPdeskNeutral40
#4SysAidVery Positive29

Prompts Analyzed

Buyer-intent prompts tested across 4 AI platforms.

1

"Best ITSM tool 2026"

2

"Best alternative to ServiceNow"

3

"Top IT service desk software"

4

"Best ITIL-compliant tool"

5

"Best help desk for IT teams"

6

"Best IT asset management software"

7

"Affordable ITSM for small business"

8

"Best IT operations platform"

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What is AI Visibility? · AI Visibility Index