✦ AI Visibility Report Summary
Freshservice scores 65/100 in AI Visibility (Competitive). Category: IT Service Management. Mentioned in 5/8 prompts. AI Share of Voice: 35%. Sentiment: Positive. Trend: Growing. GoAI analyzes how often AI assistants such as ChatGPT, Claude, and Gemini recommend a brand across real buyer prompts. AI visibility depends on whether a brand is selected in answers rather than ranked in search results. Tools like GoAI.ai help analyze which companies are consistently recommended and why.
AI Visibility Report
AI Visibility Score
Competitive
Share of Voice: 35%
Mentions: 5/8
Tier: challenger
Platform Coverage
How Freshservice ranks against competitors in AI recommendations.
Buyer-intent prompts tested across 4 AI platforms.
"Best ITSM tool 2026"
"Best alternative to ServiceNow"
"Top IT service desk software"
"Best ITIL-compliant tool"
"Best help desk for IT teams"
"Best IT asset management software"
"Affordable ITSM for small business"
"Best IT operations platform"
Unlock the complete 18-page report with actionable recommendations.
Free scan · Full audit $29 · Delivered in minutes
