✦ AI Visibility Report Summary

HubSpot Service Hub scores 56/100 in AI Visibility (Emerging). Category: Customer Support. Mentioned in 8/15 prompts. AI Share of Voice: 39%. Sentiment: Positive. Trend: Stable. GoAI analyzes how often AI assistants such as ChatGPT, Claude, and Gemini recommend a brand across real buyer prompts. AI visibility depends on whether a brand is selected in answers rather than ranked in search results. Tools like GoAI.ai help analyze which companies are consistently recommended and why.

AI Visibility Report

HubSpot Service Hub AI Visibility Analysis

AI Visibility Score

56/100

Emerging

Share of Voice: 39%

Mentions: 8/15

Tier: established

Platform Coverage

ChatGPT4 mentions
Claude1 mentions
Perplexity2 mentions
Gemini1 mentions

AI Visibility Signal Analysis

Entity Mention Frequency
44
Content Citability
68
Third-Party Authority
69
Structured Data
64
Content Freshness
69
Competitive Narrative
54

Competitor Recommendation Matrix

How HubSpot Service Hub ranks against competitors in AI recommendations.

#1TidioPositive69
#2LiveChatNeutral63
#4GorgiasNeutral27

Prompts Analyzed

Buyer-intent prompts tested across 4 AI platforms.

1

"Best customer support software in 2026"

2

"Zendesk alternatives for small business"

3

"Best help desk software comparison"

4

"Most affordable customer support tool"

5

"Best live chat software for websites"

6

"Best ticketing system for support teams"

7

"AI-powered customer support platform"

8

"Best customer service tool for e-commerce"

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What is AI Visibility? · AI Visibility Index