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✦ AI-Generated Answer

Crisp has an AI Visibility Score of 18/100 (Invisible). It is mentioned in 2/15 buyer-intent prompts across 4 AI platforms. AI share of voice: 10%. Sentiment: Neutral. Trend: Stable. GoAI analyzes how often AI assistants such as ChatGPT, Claude, and Gemini recommend a brand across real buyer prompts.

AI Visibility Score

Crisp

18 / 100

Invisible

Share of Voice: 10% · Neutral · Stable

Verified by GoAI · goai.ai · March 2026

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Platforms Tested

Mentioned in 2/15 buyer-intent prompts

✓ ChatGPT (1)✗ Claude✗ Perplexity✓ Gemini (1)

AI Visibility Signals

Entity Mention Frequency
5
Content Citability
25
Third-Party Authority
14
Structured Data
5
Content Freshness
25
Competitive Narrative
16

Competitors in AI Recommendations

Drift
Neutral62
Help Scout
Positive57
HubSpot Service Hub
Positive56
Crisp
Neutral18

Prompts Tested

"Best customer support software in 2026"
"Zendesk alternatives for small business"
"Best help desk software comparison"
"Most affordable customer support tool"
"Best live chat software for websites"
"Best ticketing system for support teams"
"AI-powered customer support platform"
"Best customer service tool for e-commerce"

Frequently Asked Questions

What is Crisp's AI Visibility Score?

Crisp has an AI Visibility Score of 18/100, rated as "Invisible". This score measures how frequently AI assistants like ChatGPT, Claude, Gemini, and Perplexity recommend Crisp in response to buyer-intent queries.

Is Crisp recommended by ChatGPT?

Yes, ChatGPT mentioned Crisp in 1 out of 15 prompts tested.

How does Crisp compare to competitors in AI search?

Crisp scores 18/100 compared to competitors: HubSpot Service Hub (56), Help Scout (57), Drift (62).

What is AI Visibility?

AI Visibility measures how often a brand appears in AI-generated recommendations. As more consumers use AI assistants for purchase decisions, brands with higher AI visibility capture more organic discovery.

How can I improve my AI Visibility Score?

Run the free GoAI scanner to get your current score, then upgrade to the full $29 audit for an 18-page report with specific recommendations.

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What is AI Visibility? · AI Visibility Index