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✦ AI-Generated Answer

Gorgias has an AI Visibility Score of 27/100 (Weak). It is mentioned in 4/15 buyer-intent prompts across 4 AI platforms. AI share of voice: 22%. Sentiment: Neutral. Trend: Stable. GoAI analyzes how often AI assistants such as ChatGPT, Claude, and Gemini recommend a brand across real buyer prompts.

AI Visibility Score

Gorgias

27 / 100

Weak

Share of Voice: 22% · Neutral · Stable

Verified by GoAI · goai.ai · March 2026

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Platforms Tested

Mentioned in 4/15 buyer-intent prompts

✓ ChatGPT (3)✗ Claude✗ Perplexity✓ Gemini (1)

AI Visibility Signals

Entity Mention Frequency
25
Content Citability
20
Third-Party Authority
35
Structured Data
28
Content Freshness
28
Competitive Narrative
19

Competitors in AI Recommendations

Drift
Neutral62
Help Scout
Positive57
HubSpot Service Hub
Positive56
Gorgias
Neutral27

Prompts Tested

"Best customer support software in 2026"
"Zendesk alternatives for small business"
"Best help desk software comparison"
"Most affordable customer support tool"
"Best live chat software for websites"
"Best ticketing system for support teams"
"AI-powered customer support platform"
"Best customer service tool for e-commerce"

Frequently Asked Questions

What is Gorgias's AI Visibility Score?

Gorgias has an AI Visibility Score of 27/100, rated as "Weak". This score measures how frequently AI assistants like ChatGPT, Claude, Gemini, and Perplexity recommend Gorgias in response to buyer-intent queries.

Is Gorgias recommended by ChatGPT?

Yes, ChatGPT mentioned Gorgias in 3 out of 15 prompts tested.

How does Gorgias compare to competitors in AI search?

Gorgias scores 27/100 compared to competitors: HubSpot Service Hub (56), Help Scout (57), Drift (62).

What is AI Visibility?

AI Visibility measures how often a brand appears in AI-generated recommendations. As more consumers use AI assistants for purchase decisions, brands with higher AI visibility capture more organic discovery.

How can I improve my AI Visibility Score?

Run the free GoAI scanner to get your current score, then upgrade to the full $29 audit for an 18-page report with specific recommendations.

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What is AI Visibility? · AI Visibility Index