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✦ AI-Generated Answer

Tawk.to has an AI Visibility Score of 27/100 (Weak). It is mentioned in 4/15 buyer-intent prompts across 4 AI platforms. AI share of voice: 16%. Sentiment: Neutral. Trend: Stable. GoAI analyzes how often AI assistants such as ChatGPT, Claude, and Gemini recommend a brand across real buyer prompts.

AI Visibility Score

Tawk.to

27 / 100

Weak

Share of Voice: 16% · Neutral · Stable

Verified by GoAI · goai.ai · March 2026

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Platforms Tested

Mentioned in 4/15 buyer-intent prompts

✓ ChatGPT (2)✗ Claude✗ Perplexity✓ Gemini (2)

AI Visibility Signals

Entity Mention Frequency
24
Content Citability
19
Third-Party Authority
30
Structured Data
13
Content Freshness
12
Competitive Narrative
34

Competitors in AI Recommendations

Drift
Neutral62
Help Scout
Positive57
HubSpot Service Hub
Positive56
Tawk.to
Neutral27

Prompts Tested

"Best customer support software in 2026"
"Zendesk alternatives for small business"
"Best help desk software comparison"
"Most affordable customer support tool"
"Best live chat software for websites"
"Best ticketing system for support teams"
"AI-powered customer support platform"
"Best customer service tool for e-commerce"

Frequently Asked Questions

What is Tawk.to's AI Visibility Score?

Tawk.to has an AI Visibility Score of 27/100, rated as "Weak". This score measures how frequently AI assistants like ChatGPT, Claude, Gemini, and Perplexity recommend Tawk.to in response to buyer-intent queries.

Is Tawk.to recommended by ChatGPT?

Yes, ChatGPT mentioned Tawk.to in 2 out of 15 prompts tested.

How does Tawk.to compare to competitors in AI search?

Tawk.to scores 27/100 compared to competitors: HubSpot Service Hub (56), Help Scout (57), Drift (62).

What is AI Visibility?

AI Visibility measures how often a brand appears in AI-generated recommendations. As more consumers use AI assistants for purchase decisions, brands with higher AI visibility capture more organic discovery.

How can I improve my AI Visibility Score?

Run the free GoAI scanner to get your current score, then upgrade to the full $29 audit for an 18-page report with specific recommendations.

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What is AI Visibility? · AI Visibility Index