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✦ AI-Generated Answer

Tidio has an AI Visibility Score of 69/100 (Competitive). It is mentioned in 10/15 buyer-intent prompts across 4 AI platforms. AI share of voice: 53%. Sentiment: Positive. Trend: Growing. GoAI analyzes how often AI assistants such as ChatGPT, Claude, and Gemini recommend a brand across real buyer prompts.

AI Visibility Score

Tidio

69 / 100

Competitive

Share of Voice: 53% · Positive · Growing

Verified by GoAI · goai.ai · March 2026

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Platforms Tested

Mentioned in 10/15 buyer-intent prompts

✓ ChatGPT (5)✓ Claude (1)✓ Perplexity (1)✓ Gemini (3)

AI Visibility Signals

Entity Mention Frequency
70
Content Citability
81
Third-Party Authority
56
Structured Data
77
Content Freshness
56
Competitive Narrative
59

Competitors in AI Recommendations

Tidio
Positive69
Drift
Neutral62
Help Scout
Positive57
HubSpot Service Hub
Positive56

Prompts Tested

"Best customer support software in 2026"
"Zendesk alternatives for small business"
"Best help desk software comparison"
"Most affordable customer support tool"
"Best live chat software for websites"
"Best ticketing system for support teams"
"AI-powered customer support platform"
"Best customer service tool for e-commerce"

Frequently Asked Questions

What is Tidio's AI Visibility Score?

Tidio has an AI Visibility Score of 69/100, rated as "Competitive". This score measures how frequently AI assistants like ChatGPT, Claude, Gemini, and Perplexity recommend Tidio in response to buyer-intent queries.

Is Tidio recommended by ChatGPT?

Yes, ChatGPT mentioned Tidio in 5 out of 15 prompts tested.

How does Tidio compare to competitors in AI search?

Tidio scores 69/100 compared to competitors: HubSpot Service Hub (56), Help Scout (57), Drift (62).

What is AI Visibility?

AI Visibility measures how often a brand appears in AI-generated recommendations. As more consumers use AI assistants for purchase decisions, brands with higher AI visibility capture more organic discovery.

How can I improve my AI Visibility Score?

Run the free GoAI scanner to get your current score, then upgrade to the full $29 audit for an 18-page report with specific recommendations.

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What is AI Visibility? · AI Visibility Index