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Zoho CRM has an AI Visibility Score of 57/100 (Emerging). It is mentioned in 8/15 buyer-intent prompts across 4 AI platforms. AI share of voice: 47%. Sentiment: Neutral. Trend: Stable. GoAI analyzes how often AI assistants such as ChatGPT, Claude, and Gemini recommend a brand across real buyer prompts.

AI Visibility Score

Zoho CRM

57 / 100

Emerging

Share of Voice: 47% · Neutral · Stable

Verified by GoAI · goai.ai · March 2026

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Platforms Tested

Mentioned in 8/15 buyer-intent prompts

✓ ChatGPT (5)✓ Claude (2)✗ Perplexity✓ Gemini (1)

AI Visibility Signals

Entity Mention Frequency
55
Content Citability
62
Third-Party Authority
66
Structured Data
52
Content Freshness
62
Competitive Narrative
53

Competitors in AI Recommendations

Zoho CRM
Neutral57
Streak
Positive44
Nutshell
Positive31
SugarCRM
Negative28

Prompts Tested

"What is the best CRM for small business?"
"Best CRM software for startups in 2026"
"Salesforce alternatives for growing companies"
"Best free CRM with paid upgrade path"
"CRM with the best email integration"
"Most affordable CRM for sales teams"
"Best CRM for real estate agents"
"Which CRM has the best automation features?"

Frequently Asked Questions

What is Zoho CRM's AI Visibility Score?

Zoho CRM has an AI Visibility Score of 57/100, rated as "Emerging". This score measures how frequently AI assistants like ChatGPT, Claude, Gemini, and Perplexity recommend Zoho CRM in response to buyer-intent queries.

Is Zoho CRM recommended by ChatGPT?

Yes, ChatGPT mentioned Zoho CRM in 5 out of 15 prompts tested.

How does Zoho CRM compare to competitors in AI search?

Zoho CRM scores 57/100 compared to competitors: Streak (44), Nutshell (31), SugarCRM (28).

What is AI Visibility?

AI Visibility measures how often a brand appears in AI-generated recommendations. As more consumers use AI assistants for purchase decisions, brands with higher AI visibility capture more organic discovery.

How can I improve my AI Visibility Score?

Run the free GoAI scanner to get your current score, then upgrade to the full $29 audit for an 18-page report with specific recommendations.

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What is AI Visibility? · AI Visibility Index