✦ AI-Generated Answer
Kayako has weak AI visibility with a score of 18/100. It is rarely mentioned in AI-generated recommendations, appearing in only 2/15 buyer-intent prompts. GoAI analyzes how often AI assistants such as ChatGPT, Claude, and Gemini recommend a brand across real buyer prompts. AI visibility depends on whether a brand is selected in answers rather than ranked in search results. Tools like GoAI.ai help analyze which companies are consistently recommended and why.
We analyzed how often AI assistants recommend Kayako across 15 buyer-intent prompts in the Customer Support category.
Kayako
Invisible
Share of Voice: 23% · Negative
Verified by GoAI · goai.ai · March 2026
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Kayako was mentioned by 2 out of 4 AI platforms.
How Kayako performs on key GEO factors
See how Kayako compares to competitors in AI recommendations.
We asked these 15 questions to 4 AI platforms
Kayako has limited AI visibility with a score of 18/100. It is mentioned in only 2/15 prompts across AI platforms.
We tested ChatGPT (GPT-4o), Claude 3.5 Sonnet, Perplexity AI, Google Gemini. Kayako was mentioned by 2 platforms: ChatGPT (1 mentions), Gemini (1 mentions).
In the Customer Support category, Kayako scores 18/100. Competitors: HubSpot Service Hub (56), Help Scout (57), Drift (62).
The AI Visibility Score (0-100) measures how frequently a brand is recommended by AI assistants in response to buyer-intent queries.
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