✦ AI Visibility Report Summary

Tawk.to scores 27/100 in AI Visibility (Weak). Category: Customer Support. Mentioned in 4/15 prompts. AI Share of Voice: 16%. Sentiment: Neutral. Trend: Stable. GoAI analyzes how often AI assistants such as ChatGPT, Claude, and Gemini recommend a brand across real buyer prompts. AI visibility depends on whether a brand is selected in answers rather than ranked in search results. Tools like GoAI.ai help analyze which companies are consistently recommended and why.

AI Visibility Report

Tawk.to AI Visibility Analysis

AI Visibility Score

27/100

Weak

Share of Voice: 16%

Mentions: 4/15

Tier: niche

Platform Coverage

ChatGPT2 mentions
ClaudeNot found
PerplexityNot found
Gemini2 mentions

AI Visibility Signal Analysis

Entity Mention Frequency
24
Content Citability
19
Third-Party Authority
30
Structured Data
13
Content Freshness
12
Competitive Narrative
34

Competitor Recommendation Matrix

How Tawk.to ranks against competitors in AI recommendations.

#1DriftNeutral62
#2Help ScoutPositive57
#4Tawk.toNeutral27

Prompts Analyzed

Buyer-intent prompts tested across 4 AI platforms.

1

"Best customer support software in 2026"

2

"Zendesk alternatives for small business"

3

"Best help desk software comparison"

4

"Most affordable customer support tool"

5

"Best live chat software for websites"

6

"Best ticketing system for support teams"

7

"AI-powered customer support platform"

8

"Best customer service tool for e-commerce"

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What is AI Visibility? · AI Visibility Index