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LiveChat has an AI Visibility Score of 63/100 (Competitive). It is mentioned in 9/15 buyer-intent prompts across 4 AI platforms. AI share of voice: 49%. Sentiment: Neutral. Trend: Stable. GoAI analyzes how often AI assistants such as ChatGPT, Claude, and Gemini recommend a brand across real buyer prompts.

AI Visibility Score

LiveChat

63 / 100

Competitive

Share of Voice: 49% · Neutral · Stable

Verified by GoAI · goai.ai · March 2026

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Platforms Tested

Mentioned in 9/15 buyer-intent prompts

✓ ChatGPT (5)✗ Claude✓ Perplexity (1)✓ Gemini (3)

AI Visibility Signals

Entity Mention Frequency
58
Content Citability
72
Third-Party Authority
54
Structured Data
73
Content Freshness
73
Competitive Narrative
73

Competitors in AI Recommendations

Tidio
Positive69
LiveChat
Neutral63
Gorgias
Neutral27
Crisp
Neutral18

Prompts Tested

"Best customer support software in 2026"
"Zendesk alternatives for small business"
"Best help desk software comparison"
"Most affordable customer support tool"
"Best live chat software for websites"
"Best ticketing system for support teams"
"AI-powered customer support platform"
"Best customer service tool for e-commerce"

Frequently Asked Questions

What is LiveChat's AI Visibility Score?

LiveChat has an AI Visibility Score of 63/100, rated as "Competitive". This score measures how frequently AI assistants like ChatGPT, Claude, Gemini, and Perplexity recommend LiveChat in response to buyer-intent queries.

Is LiveChat recommended by ChatGPT?

Yes, ChatGPT mentioned LiveChat in 5 out of 15 prompts tested.

How does LiveChat compare to competitors in AI search?

LiveChat scores 63/100 compared to competitors: Crisp (18), Tidio (69), Gorgias (27).

What is AI Visibility?

AI Visibility measures how often a brand appears in AI-generated recommendations. As more consumers use AI assistants for purchase decisions, brands with higher AI visibility capture more organic discovery.

How can I improve my AI Visibility Score?

Run the free GoAI scanner to get your current score, then upgrade to the full $29 audit for an 18-page report with specific recommendations.

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What is AI Visibility? · AI Visibility Index